If you want to ask us a question, send a complaint or proposition, you are welcome to email us to

If your question is related to ban and blocking access to chat, please, make sure you specify your ban ID in your email and tell us what you think had happened.

Please, make sure you’ve read the chat rules attentively once again. Unfortunately, many users think that their ban was unfair just because they haven’t read the chat rules and do not realize, which of the active chat rules they have violated.

If you have encountered any technical issue or think that chat doesn’t work properly, please, mention in your email your device model and OS version, as well as tell us in detail about the issue you have encountered. If you see any error message, please, forward us the full text of the message. It would be great if you attach a screenshot that depicts the issue to your email.